Privacy Policy

Introduction

This Privacy Policy explains how Mogul Design Agency (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit or interact with our website https://moguldesign.agency (“Site”). We are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

Personal Information:

• Contact Details: Name, email address, phone number, and other contact details provided when you contact us or request services.
• Transactional Data: Information regarding the services you request or purchase.
• Communication Records: Information provided via email, contact forms, or SMS communications.

Technical Data:

• Usage Information: Details about your interactions with our Site, including your IP address, browser type, device information, and pages visited.
• Cookies & Similar Technologies: We use cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and support marketing efforts. You can adjust your cookie settings through your browser, although this may affect site functionality.

2. How We Use Your Information

We use your information to:

• Provide and improve our design and branding services.
• Process transactions and communicate with you regarding inquiries or orders.
• Personalize your experience on our Site.
• Send you updates, newsletters, and marketing communications (with your consent where required).

3. SMS Communication Policy (Effective 2025)

Consent & Enrollment:

By providing your mobile phone number, you consent to receive SMS messages from Mogul Design Agency regarding service updates, promotions, transactional alerts, and other communications as permitted by law. Enrollment in our SMS program is voluntary.

Message Frequency & Charges:

Message frequency may vary based on your engagement with our services. Standard messaging and data rates may apply as per your mobile carrier’s plan.

Opt-Out & Help:

You can opt out of receiving SMS messages at any time by replying “STOP” to any message or contacting us directly. For help or additional information, reply “HELP” or reach out to our support team.

Compliance:

Our SMS practices comply with current regulations and industry standards as of 2025, and we continuously review our practices to ensure compliance with evolving legal requirements.

4. Data Sharing and Third-Party Disclosures

We do not sell your personal information. However, we may share your data with trusted third-party service providers who assist in operating our Site, conducting our business, or servicing you. These providers are contractually obligated to protect your information and only use it for specified purposes.

• Service Providers: Companies that facilitate website hosting, analytics, and customer communications.
• Legal Requirements: We may disclose your information when required to comply with legal obligations or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to safeguard your data.

6. Your Rights and Choices

You have rights regarding your personal information, including:

• Access and Correction: Request access to or correction of your personal data.
• Opt-Out: Opt out of receiving marketing communications, including SMS messages, at any time.
• Data Portability: Request a copy of your data in a commonly used format, subject to applicable law.

To exercise these rights or for any privacy-related inquiries, please contact us using the details provided below.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country. We take appropriate steps to ensure that your data remains secure and is handled in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: